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Q We would like to customize the product, can you produce it as per the requirement? How long does the customization process take?
A We have a strong production capacity for customization, and the customization process usually takes 4-6 weeks based on your requirements for specifications and quantities. You can contact us for details and confirm the exact lead time.
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Q What kind of after-sales service do you provide? Is there a guarantee for the product? And how long is the guarantee period?
A We provide a 30-year product warranty and comprehensive after-sales service, including technical guidance on construction and installation, as well as compensation services for non-man-made damages that occurred during transportation.
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Q What's the price advantage of your products?
A We are able to give our customers the most reasonable price with the supply chain that has the best quality terminal factories for the purpose of exploring the market.
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Q What is the lead time of your products?
A The lead time will be about 1-4 weeks according to the order scheduling, and customer's special requirements for the products.
